Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Health Is About You Refund Policy
Thank you for shopping at Health Is About You!
We offer a refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
- Your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Only regular-priced items may be refunded; sale items cannot be refunded.
Several types of goods are exempt from being returned. Perishable goods, such as health foods (almond, flour, coconut oil, etc), cannot be returned.
If you need to do a refund/exchange, send us an email at healthisaboutu@gmail.com, or contact us @ 716-4473 and send your item to: 215 Eastern Main Road, Tunapuna.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Shipping returns
To return your product, you should mail your product to: Health Is About You, 215 Eastern Main Road, Tunapuna
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at healthisaboutu@gmail.com for questions related to refunds and returns.